By returning an item (or items) back to us, you are agreeing Please note that all item returns are final. Any "Final Sale" products noted as “No exchanges or returns on this item” are not returnable, refundable, or exchangeable.Software purchases are not returnable or refundable.ClearTouch products cannot be returned if the plastic backing sheets have been removed or re-attached at any time.The following are exceptions to the general return policy and have specific return policy rules: The reason should be noted when the RMA request is made, and must be Or failure (b)damage in transit (c)mis-shipment or (d)falsely advertised products as determined byīoxWave Corporation. Shipping and handling charges will only be refunded if a return is a result of (a)manufacturer defect Restocking fee has been applied, a refund or exchange may be granted for the balance of the purchase This fee will be determined based on the condition of the returned item(s). If the returned package does not meet the above requirements, a restocking fee of up to 25% mayīe charged. The returned package must also include a valid RMA number as issued by BoxWave Must be in its original packaging and all parts and accessories must be in clean, unused, and undamagedĬondition. For a product to be considered restockable, it
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To receive a full purchase price refund or exchange, the returned product must be determined byīoxWave Corporation to be in restockable condition.
Returns sent in without an RMA may be ineligible for a refund or exchange. This RMA number must be present on the outside of the returned package. Prior to returning the item(s), an RMA must be obtained fromīoxWave Customer Service. Products may be returned for either a replacement or refund 30-Day Money Back Return Policy: Products purchased directly from BoxWave Corporation are eligibleįor our 30-day money back return policy.
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